RETURN WITH REFUND :

You must send us an email to contact@esquisse-lingerie.com to report us your request for return and refund. Do not forget to inform us of your name, address, order number.

Items must be returned to Esquisse Lingerie, 12 rue Jean Argeliès , 91260 JUVISY SUR ORGE, FRANCE with a letter or a package with a tracking (otherwise we can not guarantee the receipt of your return ) . Items must be returned in their original packaging and condition within 15 days.

The refund of your purchase will be made within 15 days after the receipt of your return, subject to the right conditions complied.

RETURN WITH EXCHANGE :

You must send us an email to contact@esquisse-lingerie.com to report your return request to exchange item that does not suit you .Do not forget to inform us of your name, address , order number and the new desired item indicating precisely its name and size.We will send you an email to notify you of its availability.Item must be returned to Esquisse Lingerie, 12 rue Jean Argeliès , 91260 JUVISY SUR ORGE, FRANCE with a letter or a package with a tracking (otherwise we can not guarantee the receipt of your package ) . The item must be returned in its packaging and original condition within 15 days.We will return and cover the shipping cost of your new item within 15 days of receipt of your package, subject to the right conditions complied.

DURING THE SALE :
During the sales period , no item will be refunded or exchanged .

RETURN CONDITIONS :
Returned items that do not fit you must be returned new, unused , in their original containers with their labels , all perfectly intact.

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